Returns & Exchanges

We want you to feel confident and beautiful in your Simone Pérèle lingerie; therefore, we offer a flexible 30-day return policy for items in their original condition with all tags attached. Please ensure that all garments are tried on over your own underwear to maintain hygiene standards.

1

Initiate Your Return

Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

2

Prepare Your Package

Place the unworn items with original labels and protective hygiene strips in the original packaging or a secure mailing bag.

3

Attach Shipping Label

Download and print your prepaid return shipping label from the portal and affix it clearly to the outside of your package.

4

Drop Off and Track

Hand your parcel to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt at our warehouse.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing